ONLINE PAYMENT through our secure Online Payment Portal by PracticeSuite.
If you received an electronic invoice with a statement # in the upper right corner that has the format PS-0000 , please click on this LINK. This portal accepts Visa, MasterCard, American Express, and Discover.
The payment portal will open in a separate tab or page.
If you encounter difficulty with the payment portal, please contact the office. You can also mail us a check; please include a copy of the statement with your payment.
Questions about your bill? Please fill out the Billing Inquiry Form. Through this form, you can attach the statement about which you have questions, request a refund, see links for online payment and information about health insurance.
PAY BY PHONE
If you wish to pay by phone, please call our office at 702-728-5686 or text us at 702-803-3725.
PAY BY MAIL
Please Remit Payment to:
LAS VEGAS PEDIATRIC UROLOGY, 653 N. TOWN CENTER DRIVE SUITE 407, LAS VEGAS NV 89144-0505
PAYMENT PLAN
Due to high delinquency rates in the past. Las Vegas Pediatric Urology no longer offers an installment payment plan. Depending on insurance, we may ask for a payment before procedures based on the contracted rate allowed by the insurance. You may explore payment options with commercially available services or work with your credit card issuer.
NOTES
LVPU accepts cash, personal check, Money order, Cashier’s check, Visa, MasterCard, American Express, and Discover.
There is a $25 penalty charge for each dishonored check. Unpaid and returned checks may be sent to the District Attorney’s Bad Check Diversion Unit. Delinquent balances beyond 30 days may be sent to a collection agency and reported to a credit bureau.
REFUNDS
Payments are collected when: a patient’s insurance is not yet active, the deductible has not been met, or a copayment and/or coinsurance is required by the insurance. We strive to be accurate in our estimates for such payments. However, after the claim is processed by the insurance company, there may be a discrepancy that results in overpayment by the patient. If you believe you are due a refund, please contact our Billing Specialist.
Refunds may be subject to a 5% deduction for processing cost, especially if the original payment was made by credit card or there were significant issues with insurance claims or if the third party processor for the insurance payment reduced the amount paid to the provider.
BILLING AND CLAIMS INQUIRIES
Please fill out the Billing Inquiry form. We will reach out to you soon. Thank you.
====================================================================
What is an explanation of benefits (EOB)?
An EOB is simply the statement explaining your benefits activity. It is sent to you by your insurance after a claim has been processed. It includes the services provided, the amount billed and the amount paid, if any. You should review your EOBs carefully. Call the customer service number on your insurance ID card if you have any questions about your EOB.
What is coordination of benefits (COB)?
Many families are covered by more than one health plan. The coordination of benefits (COB) process determines which plan pays first. It also determines if the second plan will pay any remaining charges not covered by the first plan. The process makes sure your doctor doesn’t get paid twice for the same service. It’s essential that BOTH of the plans that cover your family know you have double coverage. If both plans are not made aware of the double coverage, they will both deny all medical claims until this issue is resolved. Make sure to notify both plans of the other coverage. Both plans must be used for all medical services; one cannot pick and choose to use just one plan for a particular medical service.
What is a deductible?
The amount you have to pay before your plan pays for specified services. Deductibles are usually an annual set amount. A deductible may apply to all services or just a portion of your benefits. It depends on your benefits plan.
What is a coinsurance?
A set percentage of costs that are covered by your plan after your deductible has been paid. Your plan pays a higher percentage. You pay a lower percentage.
What is a copayment?
A small set fee. It is paid each time you have an office visit, outpatient service, surgery, or prescription refill. The fee is determined by your health plan. Copayments don’t vary with the cost of service.
What is an out-of-pocket?
The amount you pay out of your pocket for particular health care services during a particular period of time. An out-of-pocket maximum limits the amount you have to pay during a particular period of time.